Privacy Policy

At Zevitech Automation, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains our practices when you visit our website or use our ecommerce automation services across Amazon, TikTok Shop, Walmart, and eBay.

By accessing or using our services, you agree to the terms described in this policy. If you do not agree, please discontinue use of our website and services.

We collect information you voluntarily provide and data generated through your use of our services:

• Personal Identification: Name, email address, phone number, and billing details submitted via our contact or onboarding forms.
• Business Information: Amazon Seller Central credentials, TikTok Shop, Walmart Seller, or eBay account details you share for store management purposes.
• Payment Data: Transaction details processed through secure third-party payment processors. We do not store full card numbers on our servers.
• Usage Data: IP address, browser type, pages visited, time on site, and referring URLs — collected automatically via cookies and analytics tools.
• Communications: Emails, messages, and support tickets you send to our team.

Your information is used solely to deliver and improve our services:

• Set up, operate, and manage your ecommerce stores on Amazon, TikTok Shop, Walmart, and eBay on your behalf.
• Process payments and send invoices, receipts, and account-related communications.
• Provide customer support and respond to your inquiries promptly.
• Send performance reports, updates, and relevant service notifications.
• Improve our website, services, and overall client experience through analytics.
• Comply with applicable legal obligations and prevent fraudulent activity.

We do not sell, rent, or trade your personal information to third parties. We may share data only in the following limited circumstances:

• Service Providers: Trusted vendors (e.g., payment processors, analytics platforms, cloud hosting) who assist in delivering our services under strict confidentiality agreements.
• Marketplace Platforms: Amazon, TikTok Shop, Walmart, and eBay — to the extent required to manage your store operations and comply with their policies.
• Legal Requirements: When required by law, court order, or regulatory authority to disclose information.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred with appropriate notice provided to you.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic patterns, and improve site performance.

• Essential Cookies: Necessary for the website to function properly. Disabling these may affect site usability.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). All data is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant content and track campaign performance. You may opt out at any time via your browser settings.

You can control cookies through your browser settings. Refer to your browser's help documentation for instructions on managing cookie preferences.

We implement industry-standard technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted through our website and services.
• Restricted internal access to sensitive client data on a need-to-know basis.
• Secure, encrypted storage for all client credentials and business data.
• Regular security audits and vulnerability assessments of our systems.

While we take every reasonable precaution, no method of transmission or storage over the internet is 100% secure. We encourage you to use strong passwords and contact us immediately if you suspect unauthorized account activity.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. When your data is no longer needed, we securely delete or anonymize it.

Client account data is retained for the duration of your service agreement plus a minimum of 5 years to comply with financial and regulatory obligations. You may request earlier deletion where legally permissible.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request erasure of your personal data, subject to applicable legal obligations.
• Objection: Object to the processing of your data for direct marketing or other purposes.
• Portability: Request transfer of your data to another service provider in a machine-readable format.
• Withdraw Consent: Withdraw consent at any time where processing is based on your consent, without affecting prior processing.

To exercise any of these rights, contact us at support@zevitech.com. We will respond within 30 days.

Our website may contain links to third-party sites such as Amazon, TikTok, Walmart, and eBay. These platforms have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18 without parental consent, we will delete it promptly. If you believe we may have such information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.